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One nurse confronts another and says, "You are always so talkative in the meetings. I don't know why you can't stay quiet sometimes." Which reply by the other nurse reflects the technique of "clouding/fogging?"

1) "You're right. I do speak up a lot."
2) "Sounds to me like you're agitated and we need to talk. What are you truly angry about?"
3) "Are you offended that I speak up, or because my thoughts are in opposition to yours?"
4) "I have the right to express my opinion."

1 Answer

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Final answer:

The reply that exemplifies clouding/fogging is an admission of speaking up often, acknowledging the co-worker's observation without committing to change or arguing, fostering a less confrontational environment.

Step-by-step explanation:

The answer that reflects the technique of clouding/fogging is: "You're right. I do speak up a lot." This technique involves agreeing in part or in principle with criticism, without changing one's behavior or engaging in conflict. It serves to acknowledge the other person's perspective and reduces the potential for escalation by not presenting an argumentative response.

In the given scenario, by acknowledging the truth in the observation, the nurse utilizes clouding/fogging effectively. The response doesn't commit to changing behavior, addressing the criticism without defensiveness or conflict. This approach promotes a positive working relationship and can lead to more productive communication without the need for one party to assert dominance over the other. Such techniques are valuable in professional environments where collaboration and mutual respect are essential.

User John Glen
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