Question

Ool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

a. planning.
b. technical skills.
c. organizing.
d. controlling.
e. conceptual skills.

Answer 1

The example provided is an illustration of the management function of organizing.

Step-by-step explanation:

The management function that the example describes is organizing.

Organizing involves arranging resources and tasks to achieve a specific goal. In this case, the company is using phone surveys as a method to gather information about service and quality, which is a part of organizing the data collection process.