Final answer:
When filing a claim, customers may be required to pay a deductible based on the device cost. The deductible amount is usually specified in the insurance policy and varies depending on the type of insurance coverage.
Step-by-step explanation:
When filing a claim, customers may be required to pay a deductible based on the device cost. A deductible is the maximum amount that the policyholder must pay out-of-pocket before the insurance company pays the rest of the bill. In this case, the deductible is determined by the insurance policy and not the store manager. The deductible amount is usually specified in the insurance policy and varies depending on the type of insurance coverage.