Final answer:
The statement that the success of restructuring can only be measured by the removal of layers in organizational charts is false. Restructuring's effectiveness is evaluated through financial performance, workforce morale, customer satisfaction, and strategic positioning for growth. Organizational chart changes may occur, but they are not the sole indicators of successful restructuring.The correct answer is option (b)
Step-by-step explanation:
The notion that the success of a restructuring initiative can only be gauged by examining the organizational charts to see if any layers were removed is false. Restructuring is a complex process and has multiple dimensions that go beyond simply reducing the number of layers in a corporate hierarchy. While flattening the organizational structure can be a sign of efforts to improve efficiency, the impact of restructuring is more accurately assessed by a range of indicators.
These indicators may include financial performance, such as cost savings from reduced payroll expenses, but it also encompasses aspects like company morale, customer satisfaction, operational efficiency, and how well the company is positioned for future growth. The ultimate goal of restructuring is to make the organization more competitive and sustainable, which might even involve strategic hiring or investments in new technology, rather than purely cutting costs.
Therefore, while changes to the organizational chart might be a visible and immediate result of restructuring efforts, they are not a definitive measure of success. A successful restructuring is more accurately reflected in the improved performance and competitiveness of the company.