Final answer:
The condition of the client's hair and scalp should be examined before shampooing the hair.
Step-by-step explanation:
The condition of the client's hair and scalp should be examined before shampooing the hair.
This is because examining the hair and scalp before shampooing allows the stylist to assess any issues or concerns that need to be addressed, such as dry scalp, dandruff, or hair damage.
By examining the hair and scalp before shampooing, the stylist can choose the appropriate shampoo and treatment plan to meet the client's needs.