Question

An office manager finds a doctor to be grossly overcharging patients and insurance companies for medical procedures. Once found out, the doctor has vowed to change his methods.

How can the officer manager reduce this risk in the future?
A.) Advise patients to review the billing statements for accuracy
B.) Compare allowable amounts with the doctors existing fee structure
C.) Post the doctor's typical fees in the office for patients to see before services are rendered
D.) Question the doctor on whether procedures that were performed in the past are medically necessary

Answer 1

To reduce the risk of overcharging, the office manager can advise patients to review billing statements, compare allowable amounts with fees, and post the doctor's typical fees for transparency.

Step-by-step explanation:

To reduce the risk of a doctor grossly overcharging patients and insurance companies for medical procedures, the office manager can take several steps:

1. Advise patients to review the billing statements for accuracy. This will help identify any discrepancies or overcharges.
2. Compare allowable amounts with the doctor's existing fee structure. By doing so, the office manager can ensure that the doctor is not charging significantly more than what is allowed.
3. Post the doctor's typical fees in the office for patients to see before services are rendered. This will provide transparency and help patients make informed decisions.

By implementing these measures, the office manager can reduce the risk of future overcharging and promote fair billing practices.