Question

Cross-cultural communication is a part of the session on performance management because (check all that apply):

A: All employees are individuals, and this is one facet of that individuality.
B: Cross-cultural communication can be difficult.
C: As a manager you need to consider your own cultural tendencies when communicating with others.
D: Being direct in your communication is a benefit to your coaching style.
E: You must adapt your communication style to everyone you manage.

Answer 1

Cross-cultural communication is an important part of performance management because it recognizes individuality, acknowledges the challenges of cross-cultural communication, and emphasizes the need for managers to be culturally aware.

Step-by-step explanation:

Cross-cultural communication is an important part of performance management for several reasons:

• All employees are individuals, and this is one facet of that individuality. Each employee brings their own cultural background and communication style, which can affect how they understand and respond to performance management strategies.
• Cross-cultural communication can be difficult. When employees from different cultures interact, misunderstandings may occur due to different communication norms and expectations. Managers need to be aware of these differences to effectively communicate performance expectations and provide feedback.
• As a manager, you need to consider your own cultural tendencies when communicating with others. Being aware of your own cultural biases and adapting your communication style can promote better understanding and collaboration with employees from diverse cultural backgrounds.