Final answer:
To save money, suggest the customer removes the most expensive lotions, those that serve similar purposes, or find smaller sizes or less costly alternatives. The least essential items should be prioritized for removal.
Step-by-step explanation:
If a customer expresses that the total cost of the lotions is out of their budget, the first step would be to ask the customer which lotions are essential for their needs and which are less important. You could recommend putting back the most expensive lotions or the ones that serve similar purposes (if, for example, they have selected multiple lotions with overlapping benefits).
Another strategy would be to look for smaller sizes or less costly alternatives that still meet the customer's needs but come at a lower price point. In the case that the customer has not indicated a specific preference for any of the lotions, suggest starting by removing the ones that are least essential or that can be easily substituted with other products they might already own.