Question

For which of the following should customers contact Cloud Support?

1) When unable to resolve issues or perform problem isolation
2) For capacity or configuration changes
3) For resizing
4) For license changes
5) When unable to log into Cloud
6) For purchases

Answer 1

Cloud Support should be contacted for technical difficulties, administrative changes, login problems, and assistance with purchases related to cloud services.

Step-by-step explanation:

Customers should contact Cloud Support for issues they cannot resolve themselves, such as problem isolation, capacity/configuration changes, resizing, license changes, login problems, and purchases.

In detail, when customers face technical difficulties that they are unable to troubleshoot on their own, such as when they are unable to resolve issues or perform problem isolation, it is advisable to reach out to Cloud Support for assistance. Additionally, Cloud Support can help with administrative tasks like capacity or configuration changes, resizing resources to match usage patterns, license changes when there's a need to update or change the licensing model, and login issues which prevent access to cloud services.

Lastly, support can guide customers throughpurchases related to cloud services.Customers should contact Cloud Support for the following:When unable to resolve issues or perform problem isolationFor capacity or configuration changesWhen unable to log into CloudCloud Support is available to assist customers with technical difficulties, such as resolving issues, performing problem isolation, and addressing login problems. They can also help with capacity or configuration changes to meet the customer's specific requirements.