Final answer:
By involving the customer in the dispatch process and encouraging them to check for damage stickers and take photos, we are aiming to create transparency and build trust with the customer.
Step-by-step explanation:
Transparency in an organization helps people understand what's going on, what to expect and why things are done the way they are. It reduces uncertainty, supports trust and trustworthiness and fosters accountability.
In this case, by inviting the customer to check for damage stickers and be a part of the Dispatch process with their new photos, we are trying to create transparency and build trust with the customer.
Building customer loyalty is by the simple acts that businesses and employees portray. Honesty allows clients to comfortably view and consume your products, support your brand and other business practices.
Additionally, transparency fosters trust and open communication. It strengthens relationships between employees and their employers and helps nurture an environment of collaboration.