Final answer:
The statement that the process of building a theoretical framework includes operationalization of concepts or variables is true. Operationalization allows for the consistent and replicable measurement of variables, which is critical for achieving validity and reliability in research studies.
Step-by-step explanation:
The process of building a theoretical framework does indeed include the operationalization of the concepts or variables in the model; hence, the correct answer to the question is true. Operationalization is an essential step used by researchers to define a concept in terms of the specific procedures used to measure or identify it. This ensures that the concept becomes measurable and that the data can be collected in a systematic and replicable manner. For example, in sociological research, defining what constitutes a 'good grade' or what 'tutoring' means by specific criteria allows for consistency in the study and enables other researchers to replicate the study if necessary. Moreover, operational definitions are critical for achieving validity and reliability in research studies, as they clarify exactly what is being measured and how, ensuring that the study measures what it is designed to measure.