Final answer:
The statement is true; Deming's quality writings focus on the customer and fitness for use, contrasting with Juran's focus on meeting specifications.
Step-by-step explanation:
The statement that Deming's writings on quality tend to focus on the customer and on fitness for use, unlike Juran's work that is oriented toward meeting specifications, is A. True. W. Edwards Deming emphasized the importance of understanding customer needs and designing processes and products to meet those needs, which he termed 'fitness for use.' Deming's approach was holistic, considering the system of production as well as the end user's satisfaction. In contrast, Joseph Juran focused more on the quality of the product as it pertains to meeting specific product specifications and quality control. Juran's idea of quality revolved around the concept of 'fitness for purpose,' which aligns with meeting specifications and standards set for the product. While both Deming and Juran aimed to improve quality, their approaches and emphases were distinct from one another.