Question

Create a list of different communication channels that Tonya could use to deliver the new policy to the staff members.

As Tonya considers her audience, what techniques can she include in her communication strategy to help avoid any barriers to effective listening her audience might have to her message?
Explain which communication channel from the list created in number 1 you would recommend to Tonya. Why?

Answer 1

There are several communication channels that Tonya could use to deliver the new policy to the staff members. To avoid any barriers to effective listening, she can include techniques such as using clear language and providing visual aids. The recommended communication channel is a meeting to allow for direct interaction and clarification of any doubts.

Step-by-step explanation:

There are several communication channels that Tonya could use to deliver the new policy to the staff members. Some examples include:

1. Email: Sending an email to all staff members with the new policy attached.
2. Meeting: Holding a staff meeting to personally discuss the new policy with the staff members.
3. Company intranet: Posting the new policy on the company intranet for staff members to access.
4. Newsletter: Including the new policy in the next company newsletter.

To avoid any barriers to effective listening, Tonya can include techniques such as:

• Using clear and concise language to ensure understanding.
• Providing visual aids or examples to support the message.
• Allowing for questions and discussions to address any confusion or concerns.

Of the communication channels listed, I would recommend that Tonya use a meeting to deliver the new policy to the staff members. This allows for direct interaction, clarification of any doubts, and the opportunity for staff members to ask questions or share feedback.