Balance Scorecard :
A balanced scorecard is a performance indicator used to pinpoint, enhance, and manage a company's numerous operations and outcomes.
David Norton and Robert Kaplan, who used earlier metric performance indicators and modified them to add nonfinancial information, first proposed the idea of BSCs in 1992.
BSCs were initially created for for-profit businesses but were later modified for use by government and nonprofit organizations.
The four key business metrics that are measured by the balanced scorecard are learning and growth, business operations, clients, and finances.
BSCs give businesses the ability to combine data into a single report, provide information on service and quality in addition to financial performance, and aid in efficiency improvements.