Question

When fulfilling a Hot Coffee order for Drive-Thru guest, which of the following actions would Team Members usually take?

A. Enter condiment choices and amounts into register
B. Mark condiment choices and quantities on coffee sleeve
C. When handing coffee to guest at window, confirm that condiments have been added
D. All of the above
E. Both a and b

Answer 1

To fulfill a Hot Coffee order at a Drive-Thru, team members should enter condiment preferences into the register, mark them on the coffee sleeve, and confirm with the guest upon handing over the coffee, which means all listed actions are taken.

Step-by-step explanation:

When fulfilling a Hot Coffee order for a Drive-Thru guest, Team Members usually take several actions to ensure the order is completed accurately and to the customer's satisfaction. These actions include: entering condiment choices and amounts into the register, marking condiment choices and quantities on the coffee sleeve, and when handing the coffee to the guest at the window, confirming that the condiments have been added. Therefore, the correct answer to this question is D. All of the above.