Question

The nurse manager, as the unit's "customer (client) first" initiative, has asked the staff nurses to develop and administer a survey to every patient (client) before discharge. In asking the staff nurses to accomplish this task, he(she) is demonstrating:

A. a sense of autonomy
B. a common purpose
C. shared leadership
D. independence

Answer 1

The nurse manager is showing shared leadership by involving the staff nurses in the survey development and administration process for a client-first initiative.

Step-by-step explanation:

When the nurse manager asks the staff nurses to develop and administer a survey to patients before discharge, as part of the 'customer (client) first' initiative, he/she is demonstrating shared leadership. This approach involves engaging the nurses in decision-making processes and making them active participants in the initiative, thereby distributing leadership responsibilities and promoting team effectiveness.