Final answer:
Suggesting a premium vodka when a guest orders a vodka tonic can enhance their experience, but it's important to consider their preferences and price sensitivity. It offers an opportunity for upselling while providing a tailored customer experience.
Step-by-step explanation:
When a guest asks for a vodka tonic, suggesting a premium vodka can potentially enhance their drinking experience. Premium liquors are often smoother and have more complex flavors, which can translate into a better-tasting cocktail. It's not only a chance to upsell but also to cater to the tastes of customers who prefer higher-quality ingredients.
However, it's important to approach the suggestion tactfully. Asking questions about preference can provide guidance on whether the guest would appreciate and be willing to pay for a premium option. For example, you might ask if they have a preferred brand or if they're interested in trying something new and high-quality. Additionally, some guests may not notice a significant difference in mixed drinks and prefer a standard vodka, especially if price is a concern.
In summary, consider the customer's taste preferences and the context of their order when deciding whether to suggest a premium brand. Good hospitality involves balancing customer satisfaction with business savvy.