Question

What captures details about a resolved case, including a summary of the issue, affected assets, root cause, resolution, and any preventive measures?

a) Resolution Log
b) Post-Incident Report
c) Case Closure Document
d) Preventive Action Checklist

Answer 1

A Post-Incident Report captures details about a resolved case, including a summary of the issue, affected assets, root cause, resolution, and any preventive measures.

Step-by-step explanation:

The correct answer is Post-Incident Report.

A Post-Incident Report captures details about a resolved case, including a summary of the issue, affected assets, root cause, resolution, and any preventive measures.

It is an essential document in incident management as it helps in understanding the incident, analyzing the root cause, and implementing preventive measures to avoid similar incidents in the future.