Final answer:
Error-management training research evaluates the effectiveness of training programs using various criteria, such as employee response and learning outcomes. Studies show that cognitive load affects decision-making accuracy. Error correction mechanisms are essential for maintaining the quality of training materials.
Step-by-step explanation:
Research on error-management training draws conclusions by evaluating the effectiveness of organizational training programs. For instance, a study by Arthur et al. in 2003 established that training was generally effective based on four key measurement types, such as the immediate response of the employee, learning outcomes from tests at the end of training, behavioral measurements of job activities, and overall results like productivity and profit increase. This broad range of training types includes self-instruction, lectures, discussions, and computer-assisted training that contribute to the effectiveness of the training.
Bruno & Abrahão's 2012 study in human factors psychology, specifically within an information security center, found that increased cognitive load led to more errors by operators in falsely identifying incidents as security breaches. However, the rate of missing actual intrusions did not rise with the increased cognitive demand, which was beneficial for the institution since false alarms are less costly than missed genuine threats. This research highlights the importance of cognitive demand on decision-making accuracy in high-stress environments.
A common theme in all these examples is the critical importance of rigorous data collection and analysis methods to ensure the best scientific outcomes. When errors occur, they can be reported and corrected, especially with web-based platforms like OpenStax, which allows for periodic updates through an errata reporting tool.