Final answer:
The Next-Best-Action strategies need to be easily changeable by the business, ensuring they are achievable, relevant to overall goals, and time-bound.
Step-by-step explanation:
The Next-Best-Action strategies must be c easy to be changed by the business. This aspect is crucial since it allows for agility and adaptability in strategic decision-making, which is often needed in a dynamic and competitive business environment. These strategies should be achievable, meaning they should be realistic and attainable with the ability to overcome barriers. They must also be relevant, supporting other business goals and making strategic sense. Finally, they should be time-bound with specific target dates or deadlines to ensure that actions are taking place within a strategic timeframe.