Question

Mrs. White has turned on her call light four times in the last hour. When the nursing assistant goes to her room she should say, "Mrs. White,

a. Is there something I can help you with?"
b. I can't be running to your room every fifteen minutes."
c. Turning on your call light all the time is disturbing the other residents."
d. Do not call us again. We are very busy."

Answer 1

The appropriate response for the nursing assistant to give Mrs. White is "Mrs. White, is there something I can help you with?" as it shows respect and a willingness to listen.

Step-by-step explanation:

When Ms. White has turned on her call light multiple times, it's important for the nursing assistant to approach the situation with professionalism and compassion. The correct way to address Mrs. White would be option a, saying, "Mrs. White, is there something I can help you with?" This response is respectful and open-ended, allowing Mrs. White to communicate her needs without feeling dismissed or reprimanded. It also adheres to the standards of patient-centered care, which is crucial in the healthcare industry.