Final answer:
The new sales manager may face resistance from any department not aligning with the new customer-focused strategy. Without more contextual details, it's impossible to definitively state which department is causing resistance.
Step-by-step explanation:
As the new sales manager for an automobile retailer aiming to enhance customer focus, one might encounter resistance from various departments within the organization. However, the context of this scenario suggests a specific department that may show opposition. The correct answer is dependent on the situation at hand, but is not provided in the question, so an accurate response cannot be given without more information. Resistance can arise from any department that does not align with the new customer-focused strategy, potentially including departments such as Parts, Accounting, Finance, or Human Resources. Nevertheless, it is crucial for all departments to collaborate and align with the sales team's customer-centric goals to ensure the overall success of the retailer.
As the new sales manager for an automobile retailer, you may face resistance from various departments when attempting to improve customer focus. In this scenario, the department most likely to resist your efforts would be the Human resources department. Human resources departments typically focus on employee-related matters such as recruitment, training, and employee relations, rather than directly interacting with customers. While other departments such as Parts, Accounting, Finance, and Every department other than sales may also have their own priorities, the Human resources department is less likely to directly contribute to improving customer focus.