Final answer:
The project management process groups for setting up the training program for ABC Company include initiating, planning, executing, monitoring and controlling, and closing. The tasks under each process group should be defined, and at least four milestones should be included in the project plan.
Step-by-step explanation:
The project management process groups include initiating, planning, executing, monitoring and controlling, and closing. For the project of setting up the training program for ABC Company, the tasks under each process group would be as follows: Initiating: Define the project scope, objectives, and stakeholders. Planning: Create a Work Breakdown Structure (WBS), set milestones, create a schedule, perform resource planning, develop a communication plan, and identify risks.
Executing: Set up the training classrooms, develop the web-based registration system, survey employees, select qualified instructors, and procure off-the-shelf training materials. Monitoring and Controlling: Track project progress, manage risks, address issues, and ensure compliance with the project plan. Closing: Complete the training program, evaluate its effectiveness, document lessons learned, and obtain sign-off from stakeholders. Four milestones that could be included in the project plan are: completion of the WBS, set up of training classrooms, launch of the web-based registration system, and start of offering courses within six months.