Question

When taking telephone or verbal orders, the nurse is expected to...

a) Document the orders in the patient's chart immediately
b) Ignore the orders until written documentation is received
c) Implement the orders without questioning the provider
d) Seek clarification and repeat the orders back to the provider

Answer 1

The nurse should seek clarification and repeat verbal orders back to the provider, then immediately document the confirmed orders in the patient's chart. So, the correct answer is D.

Step-by-step explanation:

When taking telephone or verbal orders, the nurse is expected to seek clarification and repeat the orders back to the provider. This step ensures that the nurse has understood the orders correctly and helps to prevent any medical errors. After confirmation, the nurse should document the orders in the patient's chart immediately, ensuring all details are accurately recorded. This documentation typically includes the name of the procedure, verification of needle, sponge, and instrument counts, and labeling of any specimens. Additionally, any issues with equipment should also be addressed before proceeding with the orders.