Final answer:
COSO's framework for internal control includes compliance with laws and regulations, effectiveness and efficiency of operations, and reliability of financial reporting. Customer satisfaction and market share are not categories within the COSO framework.
Step-by-step explanation:
The categories set forth in COSO's framework for designing an internal control system include compliance with applicable laws and regulations, effectiveness and efficiency of operations, and reliability of financial reporting. The COSO framework, which stands for the Committee of Sponsoring Organizations of the Treadway Commission, is a widely accepted framework for internal control and is designed to help organizations manage risks and achieve objectives. Customer satisfaction and market share, while important business metrics, are not considered categories within COSO's framework for internal control.