Final answer:
The true statement about business communication is that organizational structure can influence who employees communicate with, reflecting the impact of hierarchy and roles on information flow.
Step-by-step explanation:
The question involves assessing the veracity of statements regarding business communication within an organization. The correct statement among the provided options is (d) How structured an organization is can determine who specific employees may communicate with. This reflects the idea that an organization's hierarchy and structure can influence patterns of communication, allowing or restricting the flow of information between employees based on their roles and positions within the company.
In a structured organization, communication flows through formal channels and follows the hierarchical structure. This means that employees are typically expected to communicate with their supervisors and colleagues within their respective departments or teams. In contrast, in a less structured organization, communication may be more fluid and informal, allowing employees to communicate with a broader range of individuals across different departments. The level of structure within an organization can greatly influence the extent and direction of employee communication.