Final answer:
Trouble in communication often stems from poor listening skills. Good listeners are attentive and engage in active listening, whereas bad listeners interrupt or show disinterest. These skills are also pertinent when reading poetry to grasp its deeper meanings.
Step-by-step explanation:
Much of the trouble we have communicating with others is indeed due to poor listening skills. In the world of communication, being a good listener is critical. Good listeners are attentive, they understand the importance of nonverbal cues, and they engage in active listening by providing feedback. Conversely, bad listeners may interrupt, show disinterest, or miss the emotional context of the conversation. When it comes to reading a poem, similar skills apply—attention to tone, emotion, and underlying themes are essential to fully appreciate the work.