Final answer:
Carlos is employing Expectancy Theory to understand his employees' motivation, which is based on the desire for rewards and the perceived likelihood of achieving them.
Step-by-step explanation:
Carlos is employing Expectancy Theory to understand his employees' motivation, which is based on the desire for rewards and the perceived likelihood of achieving them. Carlos believes that his employees' motivation is based on how much they want something and on how likely they think they are to get it.
In this case, Carlos is using Expectancy Theory. Expectancy Theory suggests that an individual's motivation to engage in a behavior is determined by the desirability of the reward they expect to receive for the behavior, and by their assessment of the likelihood that their efforts will lead to the desired reward. This theory aligns with Carlos's belief and indicates that employees are motivated to work because they anticipate a desirable outcome, which they perceive as attainable based upon their efforts.