Final answer:
Quotes can be forwarded to users and user groups in a CPQ Cloud BigMachines system.
Step-by-step explanation:
With forwarding rules in a CPQ Cloud BigMachines system, quotes can be forwarded to two options: users and user groups. These options allow for the efficient distribution of quotes to designated individuals or groups.
When quotes are forwarded to users, they are sent directly to specific individuals within the system. For example, if a quote needs to be reviewed by a specific team member, the forwarding rule can be set up to automatically send the quote to that user.
On the other hand, when quotes are forwarded to user groups, they are sent to a predefined group of individuals. This is useful when multiple users need to review or have access to the quote. The forwarding rule can be set up to send the quote to a user group such as the Approval group, ensuring that all relevant individuals receive it.