Final answer:
The case raises questions about the design of training programs and the use of technology for training, specifically in relation to games and gamification.
Step-by-step explanation:
Design of Training Programs and Technology for Training
The case highlighted the importance of considering the design of training programs when using technology for training. It raised questions about the effectiveness of games and gamification as the most effective path for making a difference.
Use of Games and Gamification
The case suggested that while some games aim to improve cognitive skills that could transfer to real-world applications, it questioned whether this approach is the most effective. It did not provide a definitive answer but encouraged further exploration of the use of games and gamification in training programs.