117k views
5 votes
Intangibility with regards to a service means that the service cannot be duplicated across providers.

a) true
b) false

User Tar
by
7.8k points

1 Answer

5 votes

Final answer:

False. Intangibility with regards to a service means that the service can be duplicated across providers.

Step-by-step explanation:

False. Intangibility with regards to a service means that the service can be duplicated across providers. Unlike tangible goods, services do not have physical attributes that make them unique. Multiple providers can offer the same service, with variations in quality, pricing, and other intangible aspects.

User Nsheff
by
7.0k points