Final answer:
According to Mintzberg, managers assume interpersonal roles: figurehead, leader, and liaison.
Step-by-step explanation:
- Figurehead: Managers act as symbols of their organization and perform ceremonial and social duties. For example, attending official functions or signing important documents.
- Leader: Managers provide direction and guidance to employees, motivating and influencing them to achieve organizational goals. They make decisions, allocate resources, and resolve conflicts.
- Liaison: Managers establish and maintain relationships both within and outside the organization. They coordinate and communicate with other departments, teams, and external stakeholders.