63.6k views
5 votes
A primary motto of TQM is: "If it ain't broke, don't fix it."True or False?

1 Answer

4 votes

Final answer:

The motto "If it ain't broke, don't fix it" is not representative of TQM philosophy, which emphasizes continuous improvement and proactive quality management.

Step-by-step explanation:

The student's question asks whether the motto "If it ain't broke, don't fix it" is a primary motto of Total Quality Management (TQM). The answer is False. Total Quality Management is a continuous improvement philosophy that encourages organizations to constantly seek ways to improve processes, products, and services. Instead of waiting for a process to break or fail, TQM focuses on proactively identifying opportunities for improvement to prevent issues and inefficiencies. A more fitting motto for TQM would be "Continuous improvement" or "Quality is everyone's responsibility".

User Victory
by
7.3k points