Final answer:
A database management system (DBMS) helps an organization keep track of routine operations and records these events in a database.
Step-by-step explanation:
The correct answer is c. Database management system (DBMS). A database management system helps an organization keep track of routine operations and records these events in a database. It allows for the storage, modification, and retrieval of data, ensuring that information is organized and easily accessible.
For example, a retail company may use a DBMS to keep track of inventory levels, sales transactions, and customer information. This allows the company to efficiently manage its operations and make data-driven decisions.
Other options, such as customer relationship management (CRM), enterprise resource planning (ERP), and supply chain management (SCM), may also play a role in managing an organization's operations but are not primarily focused on recording routine events in a database.