Question

Which is an important approach when conducting an RCA?

(A) Use categories to organize events that led to errors.
(B) Focus on a single process in order to consider it in depth.
(C) Consider the costs involved in addressing the problems found during the process.
(D) Avoid focusing on patterns.

Answer 1

When conducting a Root Cause Analysis (RCA), it is important to use categories to organize events, consider costs involved, and focus on a single process. Hence the correct answer is option C

Step-by-step explanation:

When conducting a Root Cause Analysis (RCA), an important approach is to use categories to organize events that led to errors, which is option (A). This helps in identifying patterns and common causes of errors. Another important approach is to consider the costs involved in addressing the problems found during the process, which is option (C). This helps in prioritizing solutions based on the impact and feasibility. It is also important to focus on a single process in order to consider it in depth, which is option (B). This allows for a thorough understanding of the factors contributing to the problem.

Hence the correct answer is option C