Answer:
Step-by-step explanation:
1.The first step when troubleshooting an internal network problem is check the cord sand power. Because we should make sure everything is plugged in: your computer ,router, device, etc. Many laptops have a button to turn off the wireless connection.
b. We can reduce network downtime and resolving issues affecting network performance. We should have a network administrator with a very good understanding of the network. In addition, identifying the root cause of an issue and having the right tools in hand are critical while troubleshooting.
3.He is using autosensing mechanism. The autosensing mechanism be the source of the problem because autosensing involves probing the capability of the network using low-level signaling techniques to select compatible Ethernet speeds.
4.Viruses sent as email attachments and downloaded from email attachment from ab co-worker. Hence its infected Billie's computer by using systems on your network .So, Billie's computer shuts down and will not turn back on. In fact, viruses disabled Billie's security settings, corrupt and steal data from her computer including personal information such as passwords, even going as far as to delete everything on her hard drive.