Answer:
B
Step-by-step explanation:
B. Focus Groups is not a technique a designer can use to understand how a user currently accomplishes a task, it's a technique for gathering information and feedback from a group of people about a specific topic, product, or service.
A. Naturalistic observation is a technique where designers observe users in their natural environment, to see how they currently accomplish a task.
C. Surveys is a technique where designers ask users a series of questions to gather information about how they currently accomplish a task.
D. Interviews is a technique where designers have one-on-one conversations with users to gather information about how they currently accomplish a task.