Register
Which of the following is the BEST format to use when responding to an angry customer? a. e-mail b. phone call c. text message d. instant message
83.4k views
4 votes
Which of the following is the BEST format to use when responding to an angry customer?

a. e-mail
b. phone call
c. text message
d. instant message

User Richard Warburton
by
8.0k points

2 Answers

3 votes
PHONE CALL: BEST ATTITUDE FOR APOLOGY 
User Hari Kishore
by
8.2k points
7 votes
I am going with B because using a phone call, the customer can notice emotion, if you send a text or something, the person won't know if you actually mean the apologies. Hope i helped. Have a nice day.
User Kiryl Ivanou
by
8.5k points
← Prev Question Next Question →

Related questions

Ask a Question
Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.

9.4m questions

12.2m answers

Other Questions

Who is the author of Alice's Adventures in Wonderland'??
why is mercury usually hard to see without a telescope?
Transforme em voz passiva: They don't speak English in this shop
Which sentence has a misplaced adjective phrase? A. A clown at the fair with pink hair gave me a balloon. B. Marjorie is my cousin from Florida. C. My sister is the girl in the basketball jersey. D. That
In which sentence is a common noun underlined? A. We went horseback riding in Griffith Park yesterday afternoon. B. It was so much fun dancing on the grass in Widley Park. C. We rode all the roller coasters
Link Copied!