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Which of the following is the BEST format to use when responding to an angry customer? a. e-mail b. phone call c. text message d. instant message
asked
Mar 11, 2017
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Which of the following is the BEST format to use when responding to an angry customer?
a. e-mail
b. phone call
c. text message
d. instant message
English
high-school
Richard Warburton
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Richard Warburton
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2
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3
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PHONE CALL: BEST ATTITUDE FOR APOLOGY
Hari Kishore
answered
Mar 12, 2017
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Hari Kishore
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7
votes
I am going with
B
because using a
phone call
, the customer can
notice emotion
, if you send a text or something, the person won't know if you actually
mean the apologies
. Hope i helped. Have a nice day.
Kiryl Ivanou
answered
Mar 15, 2017
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Kiryl Ivanou
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