Question

Suppose you are scheduled to clock out at 5pm, but that would leave the store short staffed and many customers waiting for help.

Answer 1

The third one is the correct answer

Answer 2

3. Ask a manager if you can stay until the demand is over
It never hurts to get permission
For the second question:
1.Keep being friendly with customers, but watch how long you talk with each one
Because you could get fired for not doing your job