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Which of the following management techniques might you use if you wished to appear happy when you were actually sad? intensification neutralization masking deintensification
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2 votes
Which of the following management techniques might you use if you wished to appear happy when you were actually sad?

intensification
neutralization
masking
deintensification

User Hubisan
by
8.3k points

2 Answers

5 votes
Masking or neutralisation - you're neutralising your emotions or masking how you truly feel, which is sad
User Sruj
by
9.0k points
3 votes
masking...you MASK happiness even though it isn't the case
User Mfirdaus
by
8.2k points
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