remember you can do ANTYTHING to an equaton as long as you do it to both sides
remember distributive property
a(b-c)=ab-ac
so
first distribute the 8 to theh (q-11)
8(q-11)=8q-88
now we have
20+8q-88=-12
8q-68=-12
add 68 to both sides
8q+68-68=68-12
8q+0=56
8q=56
divide both sides by 8
8q/8=56/8
1q=7
q=7