Question

Taking information-gathering tasks, that would normally be done by in house, dedicated staff, and outsourcing to the public is known as:

Answer 1

that is known as : Volunteer Reinforcement
Since the house has a very limited man power to do some tasks that is very important for the Government, they often ask for Public's help to do it for them ( usually those who support the current Government officials)

Answer 2

Volunteering is an altruistic activity where an individual or group provides services for no financial or social gain. It is also famous for skill development. Volunteering have benefits both for the volunteer and the community he or she serves. The definition in the question follows everything about volunteering, which it is done by people who wants to do it and it is outsourced to the public.