Answer:
Attendance at store trainings
Step-by-step explanation:
Customer service is providing prompt, useful, and professional support to existing and potential customers. Good customer service results in happy, satisfied, and loyal customers. Customer service is done through face to face interactions, telephone calls, and through online channels.
Employees or anyone interacting with customers must display a positive attitude, ask closed-ended questions, and acknowledge the customers quickly. These traits will make the customer feel welcomed and appreciated. Attendance at stores trainings is good for sales but does not add much value to the quality of customer service.