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A ____ exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing). service gap benchmark condition of uncertainty minimum threshold problem

User Rahatur
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The correct answer for the question that is being presented above is this one: "problem." A problem exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing).
User Vishnu Shenoy
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