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A marketing research approach that uses a discussion leader to interview 6 to 10 past, present, or prospective customers is referred to as

User Jon Magnus
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the answer to this question is Focus group.
Focus group is usually used by the company to predict customers' behavior when they launched a certain product.
In most cases, the company usually asked the focus group to use their prototype and asked them about both the negative and positive experiences when using it.
User Taly
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