we are given with the mean equal to 190 books, standard deviation of 30 books and is asked in the problem to determine the probability of having more than 250 books borrowed. z score can be computed, that is z = (250-190)/30 = 2. probability using the standard normal distribution table is equal to 0.4772. more than 250 books has a probability of 05-0.4772 equal to 0.0228. answer is b