Answer:
When telling a friend about your new job, how would you describe this company’s operations?
Neither effective nor efficient
Step-by-step explanation:
The company's operations will be considered effective if they achieve objectives. But they do not produce the desired results because drivers often get the wrong addresses, making freights not to arrive at their destinations. Similarly, the company's operations cannot be described as efficient because trucks go out half full with wrong addresses. This is a waste of time, money, and efforts, and the performance competence of the company is questionable. Efficient operations accomplish results with the least amount of resources. Effective operations achieve desired results successfully.