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Why customer service professionals use paraphrasing?

User Nordico
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1 Answer

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19 votes

QUESTION:

Why customer service professionals use paraphrasing?

ANSWER:

Paraphrasing assures customers that they are being listened to and understood. A customer that feels this way has faith in you to solve their problems.

CARRY ON LEARNING ✍️✍️✍️

ANSWERED BY: ItzMeJane✨

User Anvesh Saxena
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