204,660 views
5 votes
5 votes
Why customer service professionals use paraphrasing?

User Nordico
by
2.9k points

1 Answer

19 votes
19 votes

QUESTION:

Why customer service professionals use paraphrasing?

ANSWER:

Paraphrasing assures customers that they are being listened to and understood. A customer that feels this way has faith in you to solve their problems.

CARRY ON LEARNING ✍️✍️✍️

ANSWERED BY: ItzMeJane✨

User Anvesh Saxena
by
3.3k points