Question

What’s the main advantage of using email to complain about a service or product?

A; an email can be sent to multiple people at the same time

B; an email uses a simpler format than the business letter

C; an email must be addressed to a specific person or department

D; an email is more modern, nobody uses snail mail anymore.

Answer 1

C. an email must be addressed to a specific person or department

Step-by-step explanation:

edge. 2020

Answer 2

The main advantage of using email to complain about a service or product is :

A; an email can be sent to multiple people at the same time

Email has two features of Cc and Bcc. Cc or the carbon copy feature helps to send the email to multiple persons and they they see all the people to whom the email has been sent. Bcc or the blank carbon copy feature helps to send the email to multiple recipients without the knowledge of the original recipient.

These features of the email prove to be advantageous while complaining about a service or a product. With the help of these features one can keep all the concerned people in the loop. Also a blank carbon copy can be sent to family members to keep a record of the original complaint.